Sunroom Support Manager

Location US-GA-Atlanta
Category
Operations

Overview

As the Sunroom Support Manager, you will be responsible to sub manage and support assigned locations sunroom teams with the assigned AIM.  Manage each assigned location to company time standards to control cycle times.  SSM will review sales contracts for accuracy and completeness for job being contracted. Incomplete or incorrect documentation will be sent back to sales rep and DSM putting the job on hold status until corrections are made.  Upon completion of breakdown, any job outside of selling parameters will be sent to VP of Sales for Approval.   After measure of sunroom, if job cannot be constructed to Champion engineering and standards, job should be sent to Factory Rep, DSM, and SOM with explanation and corrections needed for job on hold.   Any corrective actions for the Sunroom IS’s should be worked thru with the AIM and SOM (possible HR) before administered.    Occasional travel to locations for centralized roll out.  Assist SOM with training of new sunroom support team members, Maintain Sunroom Centralization team communication and calls in case of absence of SOM. 

Responsibilities

  • Review each contract with all required documentation for completion and accuracy to job being built
  • Train each new sunroom IS, Champion sunroom standards thru Tranual
  • Hold each sunroom IS accountable to measures less than 10 days from contract
  • Review installs and revenue projections each month before submission to COO
  • Review each jobs process with IS’s and IM’s on weekly calls with monthly sunroom tracker
  • Review each job board on weekly calls and verify it reflects in sunroom monthly tracker
  • Review crew calendars on weekly calls and validate with monthly sunroom tracker
  • Review scheduling of installs and subcontractors weekly
  • Review job starts and completions daily
  • Accurately parring a sales contract using the Champion sunroom measure forms.
  • Review and provide each labor pay with Champion labor sheet to IS
  • Enter all new installation orders into the Champion ordering system. Verify all information from both the Contract and the Install Technician is correct before sending order to the factory for production.
  • Uploading all documents to the electronic storage files.
  • Assist local Sunroom IS with accurate monthly sunroom inventory
  • Pre-ordering custom sunroom glass
  • Updating data into all necessary databases.
  • Other miscellaneous duties to support the sunroom business

Qualifications

  • High school diploma or GED equivalent
  • 5 year’s residential construction experience
  • Good Excel skills
  • Attention to detail
  • Excellent written and oral communication skills including phone skills

Champion’s dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide—all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, more attractive and energy efficient.

 

We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account, a company truck and more.

 

Champion Window is an Equal Employment Opportunity Employer.

 

If you need assistance with completing the online application due to a disability, please contact Champion Window.

 

Today & Every Day, CHAMPION Thanks Our Veterans!  Now Hiring and Honoring Veterans.  Apply today to find your next challenging career. 

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